Household · printable

The right reflexes, whatever the hazard. Display it at home.

Before — get ready

• Know the risks in my area (official maps, local information)
• Prepare the 72-hour kit and family plan
• Locate the water and gas valves and the fuse box
• Sign up for local alerts if available
• Identify a shelter room (windowless if possible)

During — react

• Shelter according to the hazard (go upstairs for a flood, shelter indoors for a toxic cloud)
• Get information from official sources (public-service radio, mobile alert)
• Do not collect children from school: a safety plan applies
• Keep phone lines free; prefer text messages
• Shut off utilities if the authorities ask

After — recover

• Check on relatives and isolated neighbours
• Return home only once the authorities allow it
• Photograph damage and tell your insurer promptly
• Beware of tap water and flood-soaked food
• Ventilate, clean, discard anything contaminated